Shipping Policy

Shipping Policy – Vivid Chrono NYC

At Vivid Chrono NYC, we take pride in offering our customers access to a curated selection of premium timepieces from renowned brands. As each watch is sourced upon request, please review our shipping policy below:

πŸ“¦ Shipping Timeline

  • Estimated Delivery Time: Due to the bespoke nature of our service, please allow up to 30 business days for your order to be sourced and delivered. This timeframe accounts for sourcing, quality checks, and shipping logistics.

  • Order Confirmation: Upon receiving your order and payment, we will initiate the sourcing process and provide you with an estimated delivery date.

  • Shipping Method: All orders are shipped via reputable courier services to ensure safe and timely delivery.

🌍 Shipping Charges

  • Domestic Shipping: Shipping costs within the United States are calculated at checkout based on the delivery location and order size.

  • International Shipping: For international orders, shipping fees will be provided upon request and depend on the destination country and applicable customs duties.

πŸ“ Delivery Information

  • Delivery Address: Please ensure that the shipping address provided is accurate and complete to avoid any delays.

  • Signature Requirement: To ensure the safe delivery of your luxury watch, a signature may be required upon receipt.

⚠️ Important Notes

  • Delays: While we strive to adhere to the estimated delivery timeline, unforeseen circumstances may cause delays. We will keep you informed of any significant changes to your order's status.

  • Order Modifications: Once an order is confirmed and the sourcing process has begun, modifications or cancellations may not be possible.

  • Customs and Import Duties: For international shipments, please be aware that customs duties and import taxes may apply upon arrival in the destination country. These charges are the responsibility of the customer.